Smile Implant Center has closed its doors permanently due to legal, financial and the personal health of Dr. Teich.
Dr. Teich is in the process of arranging with another facility in Santa Ana to have our case files and lab work transferred to this facility. This transfer is in its infancy as the initial discussions/arrangements began this past Saturday. It is my understanding this facility has been in business for 35 years, has 7 doctors and access to 33 labs.
It is not possible for there to be any transfer of monies between Smile Implant Center and the new facility but at least this new facility is willing, at this point, to take on our cases and work with us to finish our treatments, if we so choose. Many of us know that finding a new facility to take on an incomplete case has been difficult if not impossible; hence we have become Dental Orphans.
Presently there is a call center taking our names and phone numbers for the new facility. If you are interested you can call 714-569-1530 and leave your information. When you call you will be read a scripted statement the personnel were given, after which the individual will take your name and number. These individuals do not have any further information either about Dr. Teich, Smile Implant Center or our case status. They are there for intake only.
I know this is frightening, maddening and emotionally exhausting but please keep a check on your emotional state when speaking with these intake personnel, they too only know what you will be read.
Additionally, once we get and attend appointments with this new facility we need to be mindful not to transfer any feelings we may be experiencing, as a result this situation, on to the staff of this new facility. This new facility is not required legally, morally or ethically to take on our cases so let’s be careful we don’t inadvertently punish them, or we may end up maintaining our status as Dental Orphans.
I will be posting any new and/or definitive appropriate information as I receive it. If you receive any information please let me know by posting a reply on this blog. Also please feel free to post your experiences with the new facility to let us know how that is going. I will do the same.
Again the number for the intake call center is 714-569-1530.